Analysis, Digital Transformation

Banks divided over powerful, yet problematic, AI tools

By Bill Lumley
Image: Getty Images

Generative artificial intelligence is taking off at some banks but integrating it throws up challenges over its accuracy and regulatory compliance.

Japan’s third largest bank, Mizuho Bank, rolled out Microsoft-backed OpenAI to its entire 45,000-strong Japanese workforce in June. Mizuho is actively encouraging staff in its core lending ...

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