Coutts

Culture & Conduct, Governance & Reporting, Opinion
August 29, 2023

A crisis comms playbook for bankers

As a bank, how do you know when you’ve lost control of a spiralling crisis?  When you begin trending on...
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LONDON, ENGLAND - MARCH 20: Reform UK honorary president Nigel Farage listens during a party press conference on March 20, 2023 in London, England. Reform UK was founded in 2018 as the Brexit Party, advocating for a "no-deal" exit from the European Union. It later rebranded as Reform UK. (Photo by Carl Court/Getty Images)
Culture & Conduct, Opinion, Regulation & Supervision
August 21, 2023

Rep risk lessons from the Farage ‘de-banking’ affair

The recent Nigel Farage de-banking case teaches an important lesson about reputational risk management. Now that the dust has settled...
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Culture & Conduct, Governance, Regulation & Supervision
August 9, 2023

Farage fallout reveals ‘failures’ in banks’ first line of defence

Shoddy first lines of defence and lax processes on reputation risk committees are undermining their original purpose — to protect...
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Analysis, Culture & Conduct
July 25, 2023

Banks boost horizon scanning for reputational risks

Banks are scrutinising their clients and commercial partners’ culture more closely to mitigate reputational risk, after cutting ties with disgraced...
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